Patient Flow in the emergency department
Patient flow in the emergency department is a big deal. Just like if you kink the hose with the tap on full the hose will eventually burst off the tap and water flows out everywhere you dont want it to be. But some nurses who work on quiet, in control wards, (Paediatrics wards are a prime example), don't get this concept. At handover its hard to hear what is being said for so many reasons. There are lots of people in a small space, many talking loudly to get their voice heard over others. Its noisy. The nurse giving handover is behind a mask and a face shield. Its really difficult to hear what they say in the best of circumstances. Handover has just finished in the Emergency department. It is overflowing. Beds with the incoming are lining the corridors. The Ambos are standing with their patients in the airlocks. Ok, so I didn't get the full identification on the mother and child in this scenario. Handover is finished, and I am asked to take mother and child to the Paediatric w...